IT as a Service

IT as a Service (ITaaS) covers private clouds, hybrid clouds, and on-premises clouds, as well as cloud management, including performance management offerings used to create and manage these entities. Consider this IT consumption as a utility. (Read More)

This topic explores Infrastructure as a Service (IaaS) private and hybrid cloud offerings, Platform as a Service (PaaS) private and hybrid cloud offerings, and Software as a Service (SaaS). It also investigates emerging areas such as Desktop as a Service (DaaS), Storage as a Service, and Applications as a Service.

The key areas covered include enterprise applications and use cases that are appropriate for private and hybrid clouds, and how consumers and vendors should select cloud management offerings they will use to manage the various types of cloud services and the journey to the cloud: from A to Z and all points between.

Moving Home and Troublesome Files: Issue with Cross-Cloud

You may or may not be aware that I have just moved house, and, me being me, I have not done it by halves. My family and I up’d sticks to the other side of the world, and we landed in Perth—not Scotland, but Australia. Call it a cross-cloud migration; this obviously was fraught with difficulties and did not go as smoothly as planned. This has got me thinking about moving home in a cloud environment, whether from site to site, region to region, or cloud provider to cloud provider. In a perfect world, this should be as simple as live migration is today between like-minded virtualization hosts: VMware to VMware, Hyper-V to Hyper-V. The unfortunate truth is that this is not the case.

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Scale and Engineering

When we scale things up to handle ever-larger quantities of data, we also scale up the number of issues related to the increasing pace. We’re dealing with this with fewer tools and, quite frankly, less knowledge We’ve seen changes in security (visit our latest podcasts on security and scale). We have seen changes in operations. We have also seen changes in development. Scale changes everything. But how so?

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New Research: ITaaS Coverage

Our second research document looks into requirements for IT as a Service and covers three of our sponsors: SIOS, Turbonomic, and Zenoss. IT as a Service (ITaaS) covers a wide range of products that monitor, automate, and manage cloud, virtual, and physical environments. The products include those for performance, capacity, and event management. We also bundle into this topic those tools that provide ways of integrating all products to preserve institutional knowledge. In previous articles, we looked at event management, security, and analytics. Now, we show the entire ITaaS coverage picture.

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Predictive Analytics and False Positives

We are in the midst of an analytics boom. Everywhere I look, I see analytics presented as the answer to everything from sweaty pores to security. They may even improve hair growth. That aside, analytics truly are invading everything we do. There are three types of analytics. Over reliance on any one type leaves businesses vulnerable to false positives. IT lives in the land of false positives. We disable and ignore seemingly false alerts, but are they really false? How can we gain more from our analytics?

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Is the GUI the Enemy of Automation?

In IT there is not simply more than one way to skin a cat. There are multiple philosophies describing the methods. Most of these philosophies are based on preference and history, and on how, where, and when we learn, but not so much on what is necessarily the best way. Much of the how and when is linked to cycles that seem to permeate the industry: cycles of ideas that surface, are used, are bettered, and eventually resurface.

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Comparison: IT as a Service Event Management

Part of any IT management platform is the handling of events, whether that is aggregating external events, creating its own events, or passing those events on to others. There seems to be a common set of criteria for those events. So, let us look into these common criteria for handling events and compare some of the vendors in the space.

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