If your Desktop-as-a-Service (DaaS) provider is only focused on hosting virtual desktop, they are failing you. If you only provide a desktop environment to your customers – you will annoy them. If a desktop-as-a-service price only includes the cost of standing up a virtual OS instance that offering should be ignored.
To many, DaaS means outsourcing a service to make use of a virtual desktop infrastructure. Yet increasingly, internal IT departments are being encouraged, directly or indirectly, to consider their core desktop provision as a service: not simply “something that just gets done”, like toner cartridge replacement, or fixing the CEO’s son’s friend’s daughter’s laptop; on a Friday; just as you’re going home.
A “desktop service” incorporates many things. The delivery of an operating system environment: but there’s more. The provision of applications. Access to data. Creation of user accounts; the granting of access rights. Access to services such as email, file storage. Understanding what applications are used and when. The ability to print. A desktop service has a range of components that are key to delivering an environment that is reliable and cost effective.
RES Software have recently released a number of updates, new releases and patents that help put the Service into desktop-as-a-service. When considering your own enterprise desktop environment, or enhancing your DaaS offering – what tools are you using to automate delivery? Does the updated RES portfolio assist?
Complexity, storage, remoting protocols, device access. There are so many “barriers to VDI adoption”, that you can wonder why people make the effort. Yet, a centralised desktop infrastructure does offer advantages in management, reliability, wider access and (hopefully) proximity to your data: successful business cases can, and are, being made. Less of the piangevole, more of the piacevole.
A common initiator for moving to virtual desktops is the transition away from existing PCs. Despite them still physically capable of powering-on in the morning and working steadily all day, they aren’t up to the heavy lifting that modern operating systems and applications demand: some of you reading may be able to relate on a number of levels. Yet, why refresh those devices as well given those units are now no longer doing the heavy lifting? Many utilise refresh budgets to fund the centralised desktop hardware. A common business case is, the new platform offers a virtuoso performance of business agility over the lentando offering of fixed desktops. However – how do you access these virtual desktops? The Force may well be a binding, metaphysical, and ubiquitous power, but you’re here and now: not a long time ago in a galaxy far, far away.
Yes, it is possible to purchase new devices – which are ever becoming cheaper, faster and better. However “new” is still an expense. Many opt to reduce their initial spend by re-provisioning existing PCs to thin clients.
To help accommodate this option, Stratodesk have announced the latest version of their NoTouch Desktop. NoTouch is a PC and thin-client re-purposing and management product. As well as supporting Citrix, VMware and Quest, Stratodesk have recently partnered with Desktone to offer easier access to Desktone DaaS desktops.
What does Stratodesk’s NoTouch Offer, and can Stratodesk assist in a easing deployment of virtualised desktop projects over and above simply deploying thin clients?
Kind to come just one week before the Citrix Synergy conference in San Francisco, VMware announced the next step towards its vision for End User Computing today by unveiling the latest updates to VMware View and Horizon Application manager, as well as sharing more news about its Project Octopus beta.
In a much needed change of direction, Citrix has taken the training wheels off VDI-in-a-Box (VIAB) and is allowing it to compete unfettered against XenDesktop.
Citrix has struggled to position VDI-in-a-Box since it acquired Kaviza in 2010. In a move seen by many as an attempt to protect its flagship product XenDesktop from encroachment by its internal competition, Citrix first marketing VIAB as a pure SMB solution targeted at deployments of no more than 300 desktops. This cap was later raised to 500 and then 3,000 desktops as system integrators pushed back against Citrix, recognizing that VIAB was both capable of meeting most customers needs and a far less daunting proposition to take on (and hence sell) than XenDesktop. at the same time though, Citrix hobbled VIAB by excluding it from resellers sales quotas and failing to offer a a licensing upgrade from it to XenDesktop for customers needing XenDesktop’s greater flexibility (although in practice there appears to have been a tacit understanding that customers would be allowed to upgrade if they asked).
While desktop virtualization may never achieve the desktop dominance that was foretold by many analysts, new technologies continue to appear that both reduce costs and increase deployment opportunities. This week, Unified Communications (UC) vendor Mitel Networks announced its first foray into the virtual workspace market by announcing support for the VMware View UC APIs within its Contact Center Solution to offer contact center employees access to cloud-based unified desktop and communications services wherever they may be.
As Virtual Desktops become standard components of the entire desktop environment there are increasing demands on the end point devices to provide the performance of legacy desktop computers they are replacing. Devices with more memory, faster processors and expandable peripheral device support are quickly replacing the utility devices most associated with thin clients. On Monday February 13, 2012 HP announced the release a new class of thin client devices that are designed to address the end user performance needs and adds security architecture to combat increasing security threats.