Tag Archives: VMware Service Manager

IT as a Service Reference Architecture

For an IT department these are perilous times indeed. All around you public cloud vendors are offering IT services on an easy to procure, elastic and often inexpensive basis. Many of the developers in your organization may have already concluded that getting resources provisioned for development and test projects is easier at Amazon.com than it is through your internally offered processes. If you are aware that this is happening you can console yourself by saying, “it is only development – not production”, but you should wonder what should you do to make sure that those workloads come back when they do go into production. Continue reading IT as a Service Reference Architecture