If your Desktop-as-a-Service (DaaS) provider is only focused on hosting virtual desktop, they are failing you. If you only provide a desktop environment to your customers – you will annoy them. If a desktop-as-a-service price only includes the cost of standing up a virtual OS instance that offering should be ignored.
To many, DaaS means outsourcing a service to make use of a virtual desktop infrastructure. Yet increasingly, internal IT departments are being encouraged, directly or indirectly, to consider their core desktop provision as a service: not simply “something that just gets done”, like toner cartridge replacement, or fixing the CEO’s son’s friend’s daughter’s laptop; on a Friday; just as you’re going home.
A “desktop service” incorporates many things. The delivery of an operating system environment: but there’s more. The provision of applications. Access to data. Creation of user accounts; the granting of access rights. Access to services such as email, file storage. Understanding what applications are used and when. The ability to print. A desktop service has a range of components that are key to delivering an environment that is reliable and cost effective.
RES Software have recently released a number of updates, new releases and patents that help put the Service into desktop-as-a-service. When considering your own enterprise desktop environment, or enhancing your DaaS offering – what tools are you using to automate delivery? Does the updated RES portfolio assist?
You know you’re not going to have a good day when your father, rather than offering you the chance to rule the galaxy by his side, announces your demise. In 1981 Mark Dean was part of the IBM team that delivered the Personal Computer (PC): yet Mr Dean has looked at his stricken progeny, clinging afraid and alone above an abyss and said – “do you know what, I’d prefer a tablet”.
In the past 30 years the PC has been a device that has been adopted by both the consumer and corporate markets. Back in the day, applications were supplied from a centralised cloud service, billed on usage: users accessed that service via a thin client. “Personalisation”, indeed “getting processing time” was complex. A young upstart company called Apple introduced the Apple II. It may have started as a consumer device, but the PC was rapidly adopted as a corporate IT tool to drive agility and productivity. In this galaxy, not so long ago, IT literate users railed against expensive and rigid mainframes and demanded… a PC. They got it. Arguably, corporate IT departments have spent thirty years trying to rest back some semblance of control and help the businesses accommodate the high costs of unmanaged and chaotic environments.
AppSense, a leading provider of user virtualization technology, and Centrix Software, provider of unified end-user computing solutions, have announced a strategic partnership to provide organizations with a comprehensive, user-centric transformation program. Do you need a user-centric transformation program? How could this alliance help your business manage IT beyond the ‘single-PC-for-every-user’ era? If they can help you, are they your only hope? Will it justify your CFO’s iPad?
70 million individual dollars can buy you a lot of things. A 64 metre long super yacht. The services of an NFL linesman for two years. For $70 million you could entice an English Premier League striker to play for you, but not necessarily score goals. $70 million is 113,000 Apple iPads. If you spent $100 a day, it’d take you nearly 1,950 years to get fritter it away. Yet despite all these glittering prizes and goals, Goldman Sachs chose to invest their $70million in a chunk of AppSense.
Of all the things they could have invested in, why did choose AppSense? If the future is going to be full of cloud services, virtualised desktops, and mobile devices, why spend a not inconsiderable sum on something that sounds the stuff of science fiction?
What is User Virtualization and is it worth a $70 million dollar investment? Why would you need user virtualization? And indeed what makes AppSense stand out?
Can you use Desktop Virtualization in your organization to improve IT delivery? Desktop Virtualization, as a concept, is straightforward – separate the desktop environment from the physical machine. This gives you benefits in terms of speed of delivery, how you can provide access to mobile and remote workers, how you can ensure security and compliance.
On the other hand – Desktop Virtualization, as a task, is complex, it requires different technologies and practices to traditional desktop deployment. The task is further complicated because Desktop Virtualization, as a term, is applied to a variety of solutions. These include VDI (Virtual Desktop Infrastructure), HVD (Hosted Virtual Desktops), DaaS (Desktops as a Service), the use of Type 1 or Type 2 Hypervisors to create a “corporate sandbox” on an end-user workstation, and finally some new and enhanced desktop management techniques that deliver benefits of “Desktop Virtualization”, but without the data center server resource typically associated with this type of solution.
A number of vendors offer desktop virtualization solutions – how can you compare those offerings and relate them to what you need your desktop delivery strategy to do for your business?
A common barrier to desktop virtualization projects is that the new virtualized desktop is not always able to support all of the business applications. There can be a variety of reasons for this:
- Scalability issues – the applications could be too resource intensive to run on centralised servers.
- User Experience – the need to access the application via a remote protocol reduces the user experience.
- Resource Requirements – the application requires direct interaction with hardware attached to the user’s device.
- Legacy Support – the virtualised desktop needs to support a legacy application that cannot be virtualized – perhaps the software is incompatible with the virtualised desktop OS – for example the hosted desktop is Windows 7, but the application requires Internet Explorer 6.
Which is better – Virtual Desktop Infrastructure or Presentation Virtualization? If you have, say, a Citrix XenApp PV solution – you may may be tempted at the reduced cost per license of VDI – XenDesktop appears to be almost half the cost per user than XenApp. Maybe you’ve a VMware vSphere back-end and the thought of having one platform to manage is appealing. Maybe you have a different solution – perhaps Quest’s vWorkspace or Ericom’s Webconnect and are wondering what all this fuss about moving between PV and VDI is all about?