Tag Archives: SaaS

PagerDuty: A One-Stop Shop for Alerts

Agile Cloud DevelopmentThe focus of many of my blog posts is on topics around how to be more agile. One key strategy for increasing agility is to focus on core competencies and leverage the cloud for all non-core functions. Much of the discussion about cloud services focuses on IaaS, specifically AWS versus the various private cloud solutions, but another way in which companies are achieving agility is by leveraging SaaS solutions for key operations functions. Continue reading PagerDuty: A One-Stop Shop for Alerts

TCO of the Cloud

CloudComputingWhat is the total cost of ownership, TCO, of the cloud? When we think of the cloud, we think of using applications in the cloud such as Salesforce, Box.net, and others. We may even consider using security as a service tool such as Zscaler and others. In some cases we also think of placing our own workloads in the cloud using Amazon and other tools. The real question that comes to mind is the TCO of the cloud? Not now, but long term. Continue reading TCO of the Cloud

My Take on the Small Business Virtualization Market

SMBVirtualizationMy colleague, Edward, wrote a post on Small Business Virtualization, and I wanted to write a followup on my take of the small business market. For me, when I think of small business, I am really thinking of the mom and pop business that you can find everywhere. In fact, according to the United States Census Bureau post on small business sizes, most only have a few employees and would not have a datacenter or server farms. Here is the breakdown of the numbers. Continue reading My Take on the Small Business Virtualization Market

Securing the Hybrid Cloud

The secure hybrid cloud encompasses a complex environment with a complex set of security requirements spanning the data center (or data closet), end user computing devices, and various cloud services. The entry point to the entire hybrid cloud is some form of End User Computing device whether that is a smart phone, tablet, laptop, or even a desktop computer. Once you enter the hybrid cloud, you may be taken to a cloud service or to your data center. The goal is to understand how the data flows through out this environment in order to properly secure it and therefore secure the hybrid cloud, but since it is a complex environment, we need a simpler way to view this environment. Continue reading Securing the Hybrid Cloud

Vegas as a Service

CloudComputingRecently when I was in Las Vegas for HP Discover1 I realized that the Venetian/Palazzo complex is really a cloud: Vegas as a Service. IT could learn a lot from Las Vegas, actually; I think that each hotel complex is a private cloud, and that taken together the strip is one big cloud. Granted it is a cloud that has a single purpose, but has all the earmarks of a good cloud.
Continue reading Vegas as a Service

Public Cloud Reality: Support Responsibility

CloudComputingThe Public Cloud Reality around support responsibility is not something often considered, instead we are looking at SLAs, legal documents, compliance documents, and many other items. Do we consider who is ultimately responsible when something goes wrong within the cloud? Is your Cloud provider a full partner or do they limit themselves to a small subset of the implementation? Do they have 24/7 support will be covered by the SLA, but what type of support? How qualified are the clouds support teams to help you with your application’s problems? Who is responsible? Continue reading Public Cloud Reality: Support Responsibility