There is this misconception that an SMB wants everything for Free or nearly Free. This is simply not the case. SMBs are willing to pay for products, it is just they want a great return on their investment. It is not be about “bells and whistles”, but it is about getting more bang for their buck as they have fewer bucks to put towards new products.
Most SMBs also want supported products, either direct from the vendor or through the consultant or consultancy which they hired to do the work. An average SMB will want everything to work while they are in the office and will utilize after hours time for any major upgrades, machine fixes, etc. Therefore, an SMB really needs VMware HA capability, but not necessarily VMware FT, VMotion, DRS, or Storage VMotion.