Transforming Desktops (Desktop Transformation) is more than an operating system upgrade; it requires a new operational process to evolve into a complete desktop service offering. Personal Computer Lifecycle Management (PCLM) is a set of processes that manage end user devices from procurement to sunset. A well-developed methodology will cover all aspects of architecture, procurement, management, and decommissioning of end user devices. PCLM is often associated with a vendor’s solution that targets managing the overall process, but you can develop your own methodology and leverage many of your existing tools. Below, I provide a basic framework on which you can base your PCLM.