As a delegate for Tech Field Day 6 in Boston, I was introduced to many third party management tools. In the past I have been given briefings as well on various VMware, Hyper-V, and Citrix Xen Management Tools as well. Many of these tools are marketed directly for use by the administrator, but they have the tools can be used by more than the administrator. These tools should be marketed to management, administrators, as well as the network operations center (NOC). The NOC you say, why should they see the details of my environment? The NOC should not, but they should be able to tell when systems are in failure states outside of the hardware. Only a few tools can be used this way today. The sooner administrators get the word of a problem the sooner it can be fixed. The NOC is the one place that centralizes all monitoring whether it is for security or health of your virtual and cloud environments.