Browsers are the user workspace of the future. The issue with “traditional” applications are many and complex covering topics like deployment, updates, security and management. If you can move all of that headache to a centralized service and have users access that by firing up their device’s web browser then your troubles will be over. But an issue with web-based applications is, as with any application, the capabilities of the service grow to accommodate new functions and additional requirements. Applications may move to be hosted in “the cloud”, but there is will always be a need to ensure that the end device has an environment to run that web service in a secure, consistent and productive way. Browsers may well be the workspace of the future – but that future will still browsers to be updated, managed and maintained.
It is likely your business is moving to a post Windows XP environment. Perhaps you are updating traditional desktops or migrating to virtual desktop environment on Windows 7, or even a presentation virtualization environment based on Windows 2008 R2. Moving operating systems, means moving browser version. Microsoft would say this is a “Good Thing” – as they consider Internet Explorer (IE) 8 to be their best browser yet although to be fair, they’re hardly likely to say IE8 is bloated and overly complex.
There are still a good number of companies who have found that they cannot standardize on one browser for all users en masse without impacting on business functions. One application, or even a critical component of one application may not work if the browser for IE8 or IE7. At the same time, as users become more web aware, there is the demand of users to have more than just one browser available.
Can you support multiple browsers in your environment? How can you run IE6 in a Windows 7 or Windows 2008 environment? Will moving to a VDI infrastructure allow you to look back while moving forward and indeed, is the lack of support for different browsers – specifically different versions of IE – simply a temporary issue, resolved by focusing on changing the web delivery services so that they support the most recent browser? Ultimately, is one browser enough?