Real User Monitoring (RUM) is the part of overall Applications Performance Management (APM) that is focused specifically upon the experience of the actual end user. This is a frequently overlooked but critical part of managing overall applications performance – one becoming more important over time with some of the recent changes in applications architecture that are placing more functionality in the actual end user’s device. dynaTrace has now announced some very important advances in RUM that address these issues.
Articles Tagged with End User Experience Monitoring
When the discussion turns to monitoring, that discussion most often focuses upon either monitoring the infrastructure for performance and availability, or monitoring the performance and availability of certain key applications. While it is essential to monitor both the infrastructure (hardware and software) that supports the key applications in your environment, and the applications themselves, it is also critical not to overlook the single most important person in the environment – the actual end user of the application or IT service.