Tag Archives: Cloud SLA

Public Cloud Reality is Much Different than the Hype

CloudComputingThe Virtualization Practice recently moved their systems to the Cloud, being cost conscious we chose one of the public clouds to use. The reality of such a move is much different than the hype. We expected stellar support, better performance, improved security, improved DR, and 5 9s uptime, and the hypervisor is a commodity. In essence, it should be better than we could do ourselves. That is the promise of the cloud; the hype of the cloud. What we have seen is something far different. Continue reading Public Cloud Reality is Much Different than the Hype

So What Should a Cloud SLA Look Like?

In “Cloud SLAs Are Worthless But Does this Matter?“, we concluded that there are some significant differences in how SLA’s are perceived between those being in place with an IT organization and those offered by a public cloud vendor. The principle difference appears to be that an IT SLA is an agreement that an IT organization strives to honor, in contrast to a public cloud SLA which is more of a marketing statement designed so that the cloud vendor can never violate it. Continue reading So What Should a Cloud SLA Look Like?