Citrix recently released XenApp/XenDesktop 7.6 Feature Pack 1, and one of the release’s key items is a new Platinum-only feature, Session Recording. Session Recording is akin to the old SmartAuditor, which records mouse and keyboard activities within user sessions.
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Numerous tools in the marketplace can monitor user activity within virtualized applications. Although tracking user activity may seem beneficial, especially within highly regulated industries, there are some pros and cons that should be considered.
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