Thames Water have signed up to give a sizable part of its desktop infrastructure management to services built on Desktone’s VDI stack hosted and maintained by Molten Technologies. Thames Water is the UK’s largest water and sewerage company, serving one of the world’s largest conurbations. Is this a significant landmark for Desktop As-A-Service (DaaS) provision? The utility sector is very focused on costs, tends to be studiously following the curve rather than forging fast into uncharted waters. DaaS, for some, is still interesting concept, but has the perception of risk.