Posts Tagged ‘ Call Center ’

Mitel and VMware combine technologies to Bring VDI to the Call Center

February 15, 2012
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Mitel and VMware combine technologies to Bring VDI to the Call Center

While desktop virtualization may never achieve the desktop dominance that was foretold by many analysts, new technologies continue to appear that both reduce costs and increase deployment opportunities. This week, Unified Communications (UC) vendor Mitel Networks announced its first foray into the virtual workspace market by announcing support for the VMware View UC APIs within…

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Taking a Look at VMware Feature Limitations

September 29, 2011
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Since the introduction of virtualization there has been sheer joy and excitement when having to work with application owners on the amount of resources they will need and not what they really think they want. I have seen all kinds of minimum, maximum, and special recommendation for all kinds of application over the years. In…

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