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- Splunk at Ubisoft: Play on, player!
One of my all-time favorite Seinfeld episodes is the one where George will do anything to maintain his top score status on Frogger. But power supply and traffic get in the way – literally. Fast forward to today, and you have the same roadblocks, with different names — downtime and latency.
The Online Technology Group at Ubisoft (which makes popular games like Assassin’s Creed and Far Cry) uses Splunk Enterprise to help them monitor how Ubisoft game developers use their API to call various services, so they can identify the applications that are running slowly. The visibility that Splunk provides enables the Online Technology Group to identify and fix issues more quickly, enabling the game developers to deliver a better …
- Simple steps to getting started with Splunk for Customer Experience
In the previous post, I shared an amazing use of Splunk at Comcast for improving user experience. You can also access a replay of the webinar: “How Comcast Improves Mobile App and Video Experience with Splunk.”
In this post, I will share with you some tips, tricks on how you could get started with using Splunk for Customer Experience.
Many of you are already using Splunk for WebOps, Application Delivery or IT Operations by indexing weblogs – apache or IIS. Analysis of this data helps ensure website, mobile app or application uptime and performance. However, these data sources contain critical information that goes beyond the operational use. They contain customer ID, product information, platform, device, and transaction …
- How Government Healthcare Agencies Should Approach Their Vulnerabilities
The pressures government healthcare agencies have felt for years are surfacing aggressively. This is due, in part, to recent data hacks and the need to protect sensitive information, but the increasing pressure to operate efficiently with smaller budgets plays a significant role as well. Providing valuable care to patients and adhering to compliance and security requirements are added challenges agencies must tackle despite their limited resources.
Exposing government healthcare agencies’ data leads to vulnerabilities that affect the security of public safety, as well as the safety of the U.S. government as a whole. To combat attacks and meet the various security needs, agencies need greater visibility into their data. Accessibility is also key. It is imperative to have the capability …