The Virtualization Practice


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  • Tracking “Admin” Logon Failures Down to the IP Address

    Privileged access attacks are at an all-time high. In many cases, the attacks are not successful on the first attempt. The attacker tries to logon with one or more credentials, often many times for each account with failure before success. …

  • IT Service Desk Best Practices

    IT Service Desk Best Practices

    The health of any organization is closely connected to the efficiency of its IT service desk. However, many organizations don’t follow best practices in their service desk operations, which results in low end-user satisfaction.

    Here is a quick list of …

  • 7 Tips for Effective IT Asset Management

    Today’s IT support teams don’t just deal with IT and business services. They also manage the physical and virtual asset components. Because those assets are the building blocks of an organization’s IT infrastructure, the benefits of IT asset management