A Service Level Agreement (SLA) is an excellent expectations-managing mechanism, but it’s important to manage your own expectations of what an SLA can realistically accomplish. Just those three words “Service” “Level” and “Agreement” is often an attention turn-off I know: SLAs are to infrastructure bods what documentation is to developers. Yet, when considering taking up cloud and utility services many consider that the SLAs offered aren’t reliable, if they exist at all. So the SLA becomes the blocker – ‘If I move services out of my data centre, how will I guarantee availability and performance’.
Amazon’s Service Level Agreement (SLA) is so narrowly-drawn that it could easily be argued that the recent Elastic Block Store (EBS) outage wasn’t a failure of Amazon Web Services at all. Anyone using EBS in a production environment was, arguably, reaping the fruits of their own folly. Of course they don’t tell you when you read the hype that architecting for resilience in the Cloud is actually very complicated, particularly if you want to take the sensible step of not relying on a single provider like Amazon, no-matter how dominant their hype may be.
• • 1 Comment
VDI Printing. Is it the Nemesis it was with Presentation Virtualisation? We consider the core printing options for the likes of Citrix XenDesktop, Microsoft RDS, Quest vWorkspace and VMware View; and how they match to our printing considerations. We take an overview of solutions from ThinPrint, triCerat and UniPrint. An effective printing strategy must provide both the facility for printing to local printers as well as remote printing and include dedicated print server support. Ideally, you are in a better position to understand the cost of printing to your organisation: but don’t be surprised with incredulous looks when you tell user’s how much printing out their team meeting agenda cost.
BMC has acquired Coradiant the leader in web applications performance management. Now it remains to be seen if BMC will follow up this step with additional steps to create a modern monitoring stack suited for virtualization and the cloud, or if BMC will under-utilize Coradiant’s assets by simply integrating Coradiant with its legacy systems management framework.
Running VMware on legacy infrastructure is like driving a Ferrari on a gravel road. If you look at what is run in most production VMware environments today, the only really new things in the environment is VMware vSphere, and possibly some new monitoring, security and backup tools. We have barely started to reinvent everything that needs to be reinvented in order to properly take virtualization, IT as a Service and public clouds to their logical and most beneficial conclusions.
At the InfoSec World 2011 conference, in the sessions I attended, there was quite a bit of discussion about moving to the cloud as well as cloud outages.
I was reading the post Small Business Virtualization and that really got me thinking about Small to Medium Businesses and what part Cloud Computing will play in that market. There are plenty of small businesses in and around my area and I have a couple of friends that are the owners of a couple of these small businesses. A majority of these small businesses have a single or a couple of point of sale machines that feed to the accounting program. It is these businesses that I think of when I think of what a small business is. Would virtualization help these companies? Sure, I think so but would it really be worth the cost to setup and maintain?
Cloud Computing ...
• • 0 Comments
EMC, the majority owner of VMware, has agreed with the Department of Justice not to acquire 33 Virtualization Patents from Novell as part of a side-transaction in the acquisition of Novell by Attachmate. The Statement from the Department of Justice sheds significant light on the deal that had been struck between Novell and a newly-created company formed by Microsoft, EMC, Apple, Oracle to acquire a portfolio of patents for $450M, and the anti-trust threat that the Department of Justice saw to the Open Source community. And whilst the spotlight has been on Microsoft’s role, it seems that the role of EMC in seeking to acquire Virtualization patents was at least as concerning to the Department of Justice.
When CloudFoundry was announced, my first thought was this is a nightmare waiting to happen. Why do I think this, because I was not thinking about Open Source developers but enterprise developers and the biggest issue with enterprise development is that the data used by developers is either made up data, but more often than not is actual production data. So the question becomes how can such data be protected when using PaaS public clouds?